STILYO
Support
Something not working, or a question about your account? Write to us and a person will answer.
What to include
- The email address your account uses.
- Your device and operating system version.
- What you expected to happen, and what happened instead.
Common questions
Do I have to upload a photo of myself?
No. Your wardrobe, outfits and the stylist work without one. If you do add a body photo to try looks on, it is never published or shared.
Which clothes can it cut out?
Tops, bottoms, dresses, outerwear, shoes, bags and accessories. Underwear, swimwear and socks can be kept in your wardrobe, but they are never used for try-on.
Is building my wardrobe really free?
Yes. Importing, cutting out, sorting and editing your wardrobe are free. A plan covers building outfits, trying them on and finding products.
Does STILYO sell clothes?
No. When a look needs a new piece, we show you where a real store sells it, and you buy it on that store’s site.
How do I cancel my plan?
In your App Store or Google Play account, where you manage every subscription. You keep access until the end of the period you already paid for.
How do I delete my account?
In the app, open Profile and tap Delete account. Deleting your account does not cancel a subscription — cancel it in your store account first.